iSawToday - The Coolest Thing I Saw Today on the Web

Although this is NOT the coolest thing I saw today, I wrote up a summarization of CRM’s for a friend and thought I would post it for everyone’s benefit.

I use Highrise in both of my startups companies and have found it to be a great way to communicate sales and biz dev progress to my 10 person teams. Simple, quick, and relatively painless. I do use Salesforce when I need to create multi-step email campaigns or am selling products with a $5k-10k price tag. In an organization where you have more than 30-40 transactions a month you will probably NEED something like a SF for invoice and product reporting.

And that brings us to Sugar, a product that I implemented back in ‘04 at a 20 person software company. In fact, I know several of the Sugar team members and had several products featured in their product exchange. I probably wouldn’t recommend Sugar these days because the price point between SF and Sugar has shrunk quite a bit and the manpower to maintain the open-source version is very costly.

Pricing (last I checked):
Highrise: $50/mo <=15 users
Salesforce: $100/mo <=5 users
Sugar: Free -> $40/mo/user